Our Story: Where Dreams Take Flight
ROAM Travel Company was born from a moment of clarity that many of us have experienced: watching someone we love struggle through the overwhelming maze of travel planning, their excitement slowly dissolving into stress and frustration.
Our founder had spent countless evenings helping friends piece together their dream vacations, only to watch them lose sleep over flight connections, hotel reviews, and endless "what if" scenarios. There had to be a better way to preserve the joy that should come with planning life's most precious moments.
That revelation became ROAM Travel Company. From our home base in Franklin, TN, we've spent the past two years transforming travel planning from a source of stress into a source of pure anticipation. Whether we're arranging intimate ceremonies in the Amazon rainforest or crafting romantic escapes through Tuscany's rolling hills, every journey we design starts with one simple promise: your dream trip should feel effortless from the very first conversation.
What Drives Everything We Do
At ROAM Travel Company, we believe travel has the power to change us... but only when we're free to fully embrace the experience instead of worrying about the logistics.
That's why we've built our entire approach around six core values that guide every conversation, every itinerary, and every moment of support we provide: genuine personalization, complete transparency, heartfelt care, responsible travel practices, deep expertise, and unwavering trust.
Here's what this looks like in practice: We listen... really listen... to understand not just where you want to go, but why this trip matters to you. We design each itinerary with the same attention we'd give our own family's once in a lifetime journey. And because we know that peace of mind is priceless, we commit to full transparency in our pricing, unlimited revisions during planning, and around the clock support when you're exploring the world.
Meet the Heart Behind ROAM Travel Company
ROAM Travel Company is proudly women owned and powered by a team that genuinely understands both the magic and the complexity of creating unforgettable journeys.
Our founder's path to travel wasn't traditional... it began with a deep love for exploration that naturally evolved into helping others discover the world. What started as casual trip planning for neighbors and friends grew into something more when she realized how many people were settling for generic, stressful travel experiences simply because they didn't know a better option existed.
After pursuing professional travel training and building relationships with trusted partners around the globe, she founded ROAM Travel Company with a simple mission: to be the travel advocate she wished she'd had during her own early adventures.
Today, our close knit team brings together years of hands on travel experience with genuine care for every client we serve. We're not a call center or an impersonal booking platform... we're the people you can sit down with over coffee, share your travel dreams with, and trust to make them happen beautifully.
Our Team
Michelle Sutton
Travel Advisor, Founder
Karen Doughtry
Travel Advisor
Jon DiGuglielmo
Travel Advisor
ABOUT US
Why Franklin Families Choose ROAM Travel Company
In just two years, ROAM Travel Company has become the travel partner that Middle Tennessee homeowners recommend to their closest friends... and there's a reason for that trust.
While online booking sites offer convenience, we offer something far more valuable: genuine advocacy and insider access that transforms good trips into extraordinary ones. Through our exclusive partnership with Traveller Made's prestigious Serandipians consortium, we unlock luxury perks that most travelers never even know exist... complimentary room upgrades, resort credits, priority reservations, and VIP experiences that money can't typically buy.
Our comprehensive planning service covers everything from initial consultation through departure day, with unlimited revisions because we know that the best trips evolve as your excitement grows. Plus, our custom travel app keeps every detail organized and accessible, so you can focus on making memories instead of managing logistics.
But what really sets us apart is this: we show up when it matters most. When flights get delayed, when plans need to change, or when you simply want to share the joy of an incredible sunset... we're there. We're not just your travel planner; we're your travel champion.
Ready to Write Your Next Story?
Your next adventure deserves more than cookie cutter itineraries and hours of online research that leaves you feeling overwhelmed instead of excited.
At ROAM Travel Company, we believe every journey should begin with anticipation, not anxiety. We're here to listen to your travel dreams, understand what makes this trip special to you, and craft an experience that exceeds even your highest expectations.
Let's start planning something extraordinary together. Your complimentary consultation is just a conversation away... and your most unforgettable journey is waiting on the other side.
