Terms & Conditions

MAKING NECESSARY CORRECTIONS.

5. INDIVIDUAL ENTRY AND EXIT REQUIREMENTS

Each country holds different rules of entry for travel, including views of past criminal offenses,

whether within or outside of their boundaries, and it is your responsibility to know whether you

are eligible to enter the jurisdictions on your itinerary. If you have a current or prior criminal

offense, contact that country directly for entry and exit requirements. You can visit the US State

Department Website for further information about these requirements. See,

https://travel.state.gov/content/travel.html. We do not inquire about an individual’s criminal

record in the interest of respecting our Clients’ privacy. For example, if traveling to or through

Canada, individuals with a Driving While Intoxicated (DWI) record or with judgements for

unpaid child support should review current entry requirements. See: https://www.canada.ca.

In some countries, it is illegal to enter with firearms or ammunition, and if you attempt to enter

a country with prohibited items, you may be detained, refused admission, or arrested.

6. IMMUNIZATIONS AND HEALTH SCREENINGS

You must have the proper immunizations and health screenings and required documentation of

such immunizations and screenings before travel. RTC shall not assume responsibility for the

accuracy of health, vaccination, or documentation requirements prior to departure or upon

landing at the final destination. In some cases, required inoculations must be recorded by

Client’s health practitioner on a valid vaccination certificate, which the Client must carry for

proof of inoculation. If you are concerned about taking any medications or receiving certain

inoculations, check with your health practitioner BEFORE booking. Check the State Department

Web site http://travel.state.gov, for relevant information relating to travel to specific

destinations, and the Center for Disease Control http://wwwnc.cdc.gov/travel/ relating to

health issues related to travel.

7. RISKS AND SAFETY



Travel to certain destinations may involve greater risk than others. RTC urges Clients to remain

informed on a daily basis as to current news events, as well as to review travel prohibitions,

warnings, announcements and advisories issued by the United States Government prior to

booking travel to international destinations. Information on health and safety conditions in

various countries and the level of risk associated with travel to particular international

destinations can be found at http://www.state.gov, http://www.tsa.gov, http://www.dot.gov,

http://www.faa.gov, http://www.cdc.gov, and http://www.cbp.gov. The Smart Traveler

Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. citizens

who are traveling to, or living in, a foreign country. STEP allows you to enter information about

your upcoming trip abroad so that the Department of State can better assist you in an

emergency. Registration is recommended and provided by going to https://step.state.gov/step/

BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, RTC DOES NOT REPRESENT OR

WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND SHALL NOT BE

LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH

DESTINATIONS. CLIENT’S PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH EVENTS AT

CLIENT’S OWN RISK.

In the event of emergent health or safety concerns, once RTC has investigated the prevailing

situation, RTC shall have the sole and absolute discretion whether to proceed with any RTC

escorted trip or private departure, or to make alterations to the itinerary.

8. HAZARDOUS MATERIALS

Federal law prohibits passengers from bringing hazardous materials on the aircraft.

(1) Federal law forbids the carriage of hazardous materials aboard aircraft in the passenger’s

luggage or on the passenger’s person. A violation can result in five years’ imprisonment and

penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives,

compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radio- active

materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and

radiopharmaceuticals.

(2) There are special exceptions for small quantities (up to 70 ounces total) of medicinal and

toilet articles carried in the passenger’s luggage and certain smoking materials carried on the

passenger’s person. For further information, each passenger should contact the relevant airline

representative(s) on their itinerary. Restrictions on hazardous materials are listed

http://www.tsa.gov/traveler-information/prohibited-items.

9. INSECTICIDE NOTICE

We recommend that you refer to the DOT list of airports in countries that require airlines to

treat the passenger cabin with insecticides prior to the flight or while on the aircraft. This list is

on the DOT’s website and is updated from time to time: http://www.dot.gov/office-

policy/aviation-policy/aircraft-disinsection-requirements.

10. AIR TRAVEL, SCHEDULE RECONFIRMATION, CHECK-IN

Your airline ticket is a contract between you and the air carrier, even if you purchase through

RTC. If you purchase air travel through RTC, you acknowledge and agree that RTC does not have

the right to control the operations of independent airlines, and agree that RTC is not liable for

any personal injury, property damage related to your purchase of air tickets or air travel,

including, but not limited to any act, error, omission, injury, loss, accident, or delay caused by

any act, error or omission of the airline, including their failure to deliver services, partial or

inadequate delivery of services, airline policies including refund or rebooking policies, fees for

checked or carry-on luggage, fuel increases, bankruptcy or cessation of operations.

You understand and agree that RTC functions solely and exclusively as a booking agent for the

air carrier, that we do not handle or hold client funds for airline tickets, and that we are not the

Merchant of Record under the meaning of that term under the Department of Transportation's

regulations. Because RTC does not hold or handle client funds, you understand and agree that

any refund for cancelled or delayed flights, baggage fees or seat assignments must come

directly from the airline and not from RTC.

RTC shall not assume any responsibility for any air schedule changes. In rare instances, upon

departure from a country, certain departure taxes must be paid in cash only, and may vary in

price. Failure to use a reservation may result in automatic cancellation of all continuing and

return flights, as well as forfeiture of airfares.

Airline e-tickets expire a year from issue date unless carrier fare rules in passenger’s itinerary

fare provide otherwise.

Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours

prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure time

for international flights. Reconfirm flight times at least 24 hours prior to scheduled departure

time for domestic flights, and 72 hours prior for international flights.

Frequent Flyer mileage accrual is at the discretion of the airline(s). RTC has no liability if accrual

of miles or points is denied or if upgrades are not allowed. Many airlines do not permit

upgrades on airfare purchased in certain fare classes or when using frequent flyer miles, loyalty

status or certificates.

Seat assignments are not guaranteed even after they are assigned, and RTC has no control over

airline seat assignments. Most airlines charge a fee to pre book a seat.

11. LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE

RTC acts solely as a booking agent for disclosed principal Suppliers and is not the source or

provider of any travel service. Each Supplier is an independent entity with its own management

and is not subject to the control of RTC. The Suppliers whose names appear in travel

documentation are those actually responsible for providing the travel services purchased, and

you consent to the use of those Suppliers.

The Supplier may determine that alterations in itinerary are necessary for any number of

reasons, including but not limited to severe weather. Any alterations to an itinerary are at the

sole discretion of the Supplier, and RTC bears no responsibility for any changes.

BECAUSE RTC ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS AND DOES NOT HAVE THE

RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS,

YOU AGREE THAT RTC IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE,

WHICH MAY ARISE OUT OF THESE SERVICES. RTC HEREBY DISCLAIMS ANY LIABILITY WHETHER

BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, INCLUDING WITHOUT

LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL CONSEQUENTIAL, INCIDENTAL OR

INDIRECT DAMAGES IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY

PRINCIPAL SUPPLIER BOOKING THROUGH RTC, INCLUDING WITHOUT LIMITATION LIABILITY FOR

ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY

BE INCURRED THROUGH THE FAULT, NEGLIGENCE, WILLFUL ACTS, OMISSIONS OR OTHERWISE

OF SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS,

SERVANTS, OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE T0

DELIVER 0R THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, THEIR CANCELLATlON AND

REFUND POLICIES, FUEL INCREASES, BANKRUPTCY, OR CESSATION OF OPERATIONS AND OTHER

MATTERS OUTSIDE OF RTC’S CONTROL, AND YOU HEREBY EXONERATE RTC FROM ANY

LIABILITY WITH RESPECT TO THE SAME.

RTC HAS SOLELY RECEIVED COMMISSION AND FEES FOR TRAVEL TRANSACTIONS AND CLIENT

AGREES AND UNDERSTANDS THAT ANY RECOVERY FROM RTC WILL BE LIMITED TO THE

AMOUNT OF COMMISSION AND FEES ACTUALLY RECEIVED BY RTC.

12. FORCE MAJEURE

RTC will not be in breach of these terms and conditions or otherwise be liable to you, for any

failure or delay in performing an obligation under this Agreement that is due to any of the

following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war,

terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown of communication

facilities, including web host and internet service provider, breakdown or malfunction of

equipment, destruction of or serious damage to facilities, natural catastrophes including, but

not limited to extreme weather events, floods and volcanic eruptions, governmental acts or

omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of

availability of raw materials or energy, and any other unforeseen circumstance which is beyond

the control of RTC. THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL

TRIPS.

In addition, each of RTC’s Suppliers have terms and conditions which include Force Majeure

provisions. In the event that a Force Majeure event occurs, those Suppliers may be entitled to,

and may in their sole and absolute discretion, vary, postpone or cancel any itinerary or

arrangement in relation to the trip. Payment of any refund to you as a result of the non-

performance of any obligations hereunder shall remain in the sole and absolute discretion of

the Supplier pursuant to their policies, although RTC shall use its reasonable efforts to secure

reimbursement for you where possible.

13. CLIENT CONDUCT

When you book with RTC, you accept responsibility for any damage or loss caused by you. Full

payment for any such damage or loss (reasonably estimated if not precisely known) must be

paid directly at the time to the accommodation owner or manager or other Supplier. You must

indemnify RTC for the full amount of any claim (also including legal costs) made against us. We

are not responsible for any costs incurred concerning a guest removed from a trip, or any

portion of a trip. You agree not to hold RTC or any of its related entities liable for any actions

taken under these terms and conditions. Baggage and personal effects are at all times the sole

responsibility of the participant.

Any transportation, possession or use of illegal drugs will result in immediate termination of

your trip and may result in prosecution by law enforcement authorities. You are responsible for

knowing and observing the licensing laws for drug possession (including prescription and over

the counter drugs) for all countries and states you are visiting. Laws may require you to carry a

prescription from your doctor.

14. TRAVEL INSURANCE

RTC OFFERS ACCESS TO TRAVEL INSURANCE TO PROTECT PASSENGERS AND THEIR INVESTMENT

IN TRAVEL. UNLESS SPECIFICALLY NOTED, TRAVEL INSURANCE IS NOT INCLUDED IN THE COST

OF CLIENT’S ITINERARY TO PROTECT AGAINST THIRD PARTY SUPPLIER DEFAULT/BANKRUPTCY

PROTECTION, DELAY, INTERRUPTION, MISSED CONNECTION FOR CRUISES, CANCELLATION,

MEDICAL EMERGENCY TRANSPORTATION/EVACUATION & REPATRIATION, BAGGAGE &

PERSONAL EFFECTS/LOST LUGGAGE & BAGGAGE DELAY, ILLNESS, JOB LOSS PROTECTION AND

CHANGE OF PLANS, ACCIDENTAL DEATH AND DISABILITY, TRAVEL ACCIDENT/SICKNESS

MEDICAL EXPENSES, AND MORE. PROPER INSURANCE MAY PROTECT YOU FROM FINANCIAL

LOSS IN ALMOST ALL CIRCUMSTANCES.

 Without appropriate travel insurance, you understand

and agree that if you cancel or interrupt your travel for any reason, portions of the trip/tour

may not be refunded and RTC’s and travel Suppliers’ cancellation penalties will apply resulting

in the loss of monies up to the full cost of Client’s travel booking and related costs. The

purchase of travel insurance is not required in order to purchase any other product or service

offered by RTC, however if you decline to purchase insurance, RTC may require that you

execute an insurance waiver. RTC is not a licensed insurance broker, and its advisors are not

qualified or authorized to answer technical questions about benefits, exclusions, and conditions

of any of the insurance offered, nor evaluate the adequacy of the prospective insured’s existing

insurance coverage. An additional charge applies for any travel insurance selected. It is your

responsibility to know what your insurance policy covers, and to put alternative coverage in

place, if you wish to insure for conditions that are excluded by your policy. RTC CANNOT

GUARANTEE THAT ANY INSURANCE PROVIDER WILL APPROVE COVERAGE FOR A CLAIM MADE

UNDER THE INSURER’S POLICY AND MAKES NO REPRESENTATIONS ABOUT THE EXTENT OF

COVERAGE FOR ANY POLICY IT MAY OFFER OR QUOTE.

15. RESERVATION OF RIGHTS AND CHANGES TO THESE TERMS

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time.

Updated versions of the Terms will be provided to Clients, will be posted on our website and

are effective immediately on posting.

16. GENERAL

The laws of the State of Tennessee govern these Terms and Conditions. You hereby consent to

the exclusive jurisdiction and venue of courts in Williamson County, Tennessee in all disputes

arising out of or relating to travel bookings with RTC. Any claim against RTC must be brought

within 12 months after the date of the completion of the trip and not later. RTC shall not in any

case be liable for damages other than compensatory damages, and you waive any right to claim

punitive or exemplary damages. You agree that you may only bring claims in your individual

capacity and not as plaintiffs or class members in any class action, proposed or purported class

action, or other representative action, regardless of the type of proceeding. You expressly agree

to waive and forego any and all rights to bring any such class actions, purported or proposed

class actions, or representative actions.

If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant

to applicable law including, but not limited to, the warranty disclaimers and liability limitations

set forth above, then the invalid or unenforceable provision will be deemed superseded by a

valid, enforceable provision that most closely matches the intent of the original provision and

agreement shall continue in effect.



These Terms and Conditions (and any other terms and conditions referenced herein) constitute

the entire agreement between the Client and RTC with respect to travel bookings made with

RTC by any means, and it supersedes all prior or contemporaneous communications and

proposals, whether electronic, oral, or written, between Client and RTC with respect to

communications with RTC. A printed version of this agreement and of any notice given in

electronic form shall be admissible in judicial or administrative proceedings based upon or

relating to these Terms and Conditions to the same extent and subject to the same conditions

as other business documents and records originally generated and maintained in printed form.